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Sample Resume – Siebel

Frank Mulford
40 Brubaker Ln
Maple Shade, NJ 08052-3003
Phone: (856) 779-1103
E-mail: fmulford305@rediffmail.com

Objective:
Seeking a position with a software firm where my self-motivation, technical background and problem-solving skills will be utilized to the best extent possible

Skills:
Operating Systems : Windows XP, ME, 98, NT, 95, DOS. Unix (on Cande), Novell Netware 5, Appletalk/Appleshare Software Applications: Calyx Point 5.3 Mortgage Loan Origination Software, MS Outlook, Lotus Notes 4.6, MS Office Suite, Photoshop 7, Fireworks MX, MS Internet Explorer, Flash 5, Dreamweaver Programming Languages: HTML, XML, CSS, Java Script, TCPIP, C, Visual Basic, Siebel

Highlights:
  • 7-8 years hands on experience (desktop support/network support) researching, troubleshooting and resolving software/hardware problems on client pcs in Win 98/95, NT4.0/3.51/3.1 and Mac Sys7 environments
  • Ability to perform under pressure and strict deadlines
  • Ability to remain focused to perform efficiently under pressure; strong multi-tasking skills
  • Capable of following through on user problems/requests until resolved
  • Creative and versatile problem solver and self motivated
Work Experience:

Richmond Software Consultants, NJ
Software Consultant
2002-2005
Highlights:

  • Perform client MSP task completions for each property
  • Managed and updated client systems,
  • Calendar/followup on each entry (MS Outlook),
  • Update Excel spreadsheet log, list on follow up log),
  • Review and address violations/vacancy/damaged and unsecure property reports.
  • Interact with realtors, bank processors, compliance personnel.
  • Attain knowledge/communication of client specific requirements, and perform immediate reaction to client needs and/or communicate to FIS management.

Sacrosant Technologies Ltd.
CTO
2005- Present
Highlights:

  • Perform client MSP task completions for each property
  • Managed and updated client systems,
  • Calendar/followup on each entry (MS Outlook),
  • Update Excel spreadsheet log, list on follow up log),
  • Review and address violations/vacancy/damaged and unsecure property reports.
  • Interact with realtors, bank processors, compliance personnel.
  • Attain knowledge/communication of client specific requirements, and perform immediate reaction to client needs and/or communicate to FIS management.

Darius Inc., NJ
CTO
2006- Present
Highlights:

  • Supervised and managed a team of fifteen associate software professionals for various on site and off shore clients
  • Independently conceptualized the projects
  • Frequently arrived before start of business/frequently stayed after business hours to resolve problems from same/previous day
  • Took tenacious approach to locate specialists on/offsite to resolve difficult or isolated network issues, software or hardware problems.
  • Reduced significant amounts of downtime for users and upper management personnel using platforms that included Siebel and Sybase.

Academics:
University of New Jersey,
B.Sc. - Information Technology
1999-2001

Certifications in:
PeopleSoft-beginner level, McAfee Virus Scan NT v4.0.2, Omnis7 3.51, Siebel and Sybase 11

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